The tech department your firm never had.
We build the tools a small law firm is missing, on top of the case management system, email and phones you already use. Then we keep them running, so your staff spends the day on clients instead of copying things between screens.
Maria asked about her deposition on the 18th. She has a job interview that morning, so Tina will ask Rachel about a 1:00 PM start and call her back today. Maria is emailing the texts at lunch.
- Ask Rachel about a 1:00 PM start
- Call Maria back today
Same Tuesday, two ways.
A small firm's day runs on the phone, the inbox and the case file. Here's what changes when the pieces are joined up.
A client calls about her deposition. Notes go on a legal pad, and the callback slips by noon.
Summary and follow-ups are on her case a minute after she hangs up.
A new caller with a possible case. A name and number on a sticky note. By Thursday they've called another firm.
The intake details are captured and a consult is on the calendar the same day.
A missed call. The voicemail sits until someone thinks to check it.
It's transcribed and at the top of the intake list before lunch.
The court clerk moves a date. Someone has to remember to fix the calendar.
The note names the case and the new date. One click to confirm.
End of the day. Nobody logs the tenth of an hour for each call. It adds up every month.
Every billable call already has its time entry, on the right case.
Built for a working law firm, and used every day.
Every one of these runs at a small firm today. Yours will look different, because we start from how your office actually works.
Call notes and caller ID
Every call is summarized and filed on the right case, with the time entry. When a client calls, their case is on screen before anyone answers.
Missed-time finder
Sweeps calls, email, texts and documents for billable work that never became a time entry, and lists it for approval.
One intake queue
Voicemails, web forms and new callers land in one list, transcribed, so no prospective client waits a day for a callback.
Letters in your house format
Demand letters and draft complaints built from the case file in your own format, ready for the attorney to review and sign.
A dashboard for the office
Cases, calls, deadlines and client replies on one screen, so everyone sees what needs doing without asking around.
The firm's number on your cell
Call clients from your own phone with the firm's caller ID, and every call is logged to the case automatically.
Here's one up close.
Our call notes tool, with a made-up firm and sample calls. Click a call, search what was said, or press Simulate call.
How we work
No big switch-over and no new system to learn. We fix one thing at a time, starting with whatever costs you the most.
We look
We spend time with you and your staff and watch how work actually moves through the office. You get a short written list of what's costing you time and money, with a price for each fix.
We build
You pick what to fix first. We build it on top of the software you already have, at a fixed price agreed before we start, and train your staff in plain English.
We keep it running
A flat monthly plan covers fixes, updates and small changes whenever you ask. You have one person to call, who already knows your office.
We've worked inside a law firm.
We didn't come from big software companies. We came from a small firm's office, building tools for the people who answer the phones, keep the calendar and send the bills.
So we know what a statute of limitations reminder is worth, why a missed tenth of an hour matters, and why nobody has time for a new system.
Why Joiner? A joiner is the carpenter who fits pieces together so they hold. That's the job: we join your case software, email, phones and files into one setup that works.
- Works with the case management system, email and phones you have
- Your data stays in your own accounts
- Fixed prices, agreed before any work starts
- You own what we build for you
- One person to call when something breaks
Questions
We're not a tech-savvy office. Is that a problem?
That's who we build for. If your staff can use email, they can use what we build. We train everyone and stay a phone call away.
Do we have to switch software?
No. We build on top of what you already use. If something you have really isn't working, we'll tell you, but the decision is yours.
What about client confidentiality?
We sign a confidentiality agreement before we see anything. Your data stays in your own accounts, and we never use one firm's information for another.
What does it cost?
The first call is free. After we look at your office, you get a fixed price for each fix before anything starts, and the monthly plan is a flat fee you can cancel.
Which case management systems do you work with?
Whichever one your firm runs on. We build on top of the system you already have, so tell us what you use on the first call.
Are you a law firm?
No. We're a technology company. We don't give legal advice, and the attorney stays in charge of every document that goes out.
Tell us what's eating your staff's day.
Send a short note and we'll call you back within one business day. The first call is free.